Introduction

This privacy notice explains how AVA Consulting collects and uses
personal information submitted through our website contact form.

Who we are

AVA Consulting is the data controller for the
personal information you submit through this website.

Email:

enquiry@ava-consulting.co.uk

Address:
Unit 20, Goldicote Business Park, Banbury Rd,
Stratford-upon-Avon, Warwickshire, CV37 7NB, UK

What information we collect

When you use our contact form, we may collect:

• Your name
• Your email address
• Your phone number, if provided
• Your message
• Any other information you choose to include

Why we use your information

We use this information to:

• Respond to your enquiry
• Provide information you have requested
• Keep a record of our communication
• Manage potential or existing customer relationships

Our lawful basis

Our lawful basis is usually legitimate interests,
because we need to respond to enquiries sent to us.

Where your enquiry relates to entering into a contract with us,
our lawful basis may be contract.

How long we keep your information

We keep contact form enquiries for 2 years,
unless we need to keep them longer for legal, accounting,
or business record purposes.

Who we share your information with

We do not sell your personal information.

We may share it with trusted service providers who help us operate
our website, email, hosting, or business systems. These providers
may only use your information to provide services to us.

International transfers

If any of our service providers process data outside the UK or EEA,
we will ensure appropriate safeguards are in place.

Your rights

You have rights under data protection law, including the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information
• Object to how we use your information
• Ask us to restrict how we use your information
• Withdraw consent, where consent applies

To exercise your rights, contact us at

enquiry@ava-consulting.co.uk
.

Complaints

You can complain to us directly if you are unhappy with how we
use your information.

You also have the right to complain to the UK Information
Commissioner’s Office:

ico.org.uk/make-a-complaint/

Contact

For any questions about this privacy notice, contact:

AVA Consulting
Email:

enquiry@ava-consulting.co.uk